Adience is a real-time, event-driven CRM that turns live customer activity into intelligent decisions, automation, and personalized engagement—without delays, batch jobs, or rigid schemas.
Adience treats every interaction—clicks, transactions, state changes, engagement signals—as events that flow through the system in real time. That foundation enables immediate insight, instant automation, and AI-driven decisioning the moment data is received.
Adience is industry-agnostic and ideal for SaaS, fintech, gaming, e-commerce, marketplaces, and enterprise teams that need speed, flexibility, and intelligence.
React to customer behavior as it happens—no batch processing, no waiting.
Use AI + ML to predict outcomes and recommend actions from live and historical events.
Post customer data via REST APIs as structured JSON events. Store full context in a centralized data lake for live processing, analytics, and ML training.
Define triggers on event types and attributes. When matched, execute actions instantly across channels and systems.
Add new fields anytime—no migrations or downtime. Use new attributes immediately across triggers, segmentation, analytics, and AI.
Adience applies machine learning across live and historical events to produce actionable insights that drive both automation and human decision-making.
Ask questions in plain English and get real-time answers—summaries, tables, and insights—without SQL or manual dashboard building.
“Show me high-value accounts that dropped activity in the last 24 hours.” “Which segments are converting best today?” “Summarize engagement by region in real time.”
Models can improve continuously as new events and attributes are introduced, with support for native ML pipelines or external integration.
Segments update instantly as events arrive. Customers enter or exit the moment criteria is met—based on behavior, attributes, lifecycle stage, or predictive outcomes.
Build adaptive journeys that personalize engagement at scale and respond in real time to customer behavior and outcomes.
Adience is built to plug into modern stacks. Publish events in, stream events out, and orchestrate workflows across your existing tools.
REST APIs for inbound and outbound customer events, profiles, segments, and automation control.
Real-time event streaming to internal services, partners, and downstream systems.
Connect to warehouses, BI tools, and analytics platforms—using Adience as a real-time intelligence layer.
Adience is designed for event-heavy environments. Ingestion, processing, segmentation, and automation can scale horizontally to support millions of events.
Apply access controls and governance patterns suitable for regulated and compliance-sensitive industries.
Discover how Adience transforms live customer events into intelligent actions—with AI recommendations, natural-language reporting, and instant automation.
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Email: support@adience.io
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